Support hours and your enquiry
Support is available every day from 09:00 to 22:00 German time (CET/CEST), in Turkish, English and German. Include your country of use, subscription term and order reference in your enquiry. Keep passwords and access links out of public messages.
Refund conditions
A 3-day unconditional refund policy applies. Submit your request through the support contact channel. No unconfirmed payment method, automatic-renewal rule or refund-processing time is promised here.
Read the country guide
Country plans and terms is the main reference for prices, currency and country-specific content considerations. This city page is a navigation point for the same offer, not a separate local package.
Compare the currency and full subscription term together. The country page lists the European offer in euros; payment in another currency may involve a different amount after conversion by your bank.