maxstream.pro Contact and Setup Support
For plan, trial and setup questions, contact maxstream.pro through the support page with a short description of your request.
Requesting plan details
State your country and preferred subscription term. Europe and Turkey offers use different currencies, so identify the offer you mean.
Details needed for setup
Provide device brand and model, operating system or app name. Describing the login fields helps identify the correct method.
Reporting playback problems
Include error text, channel name and when the problem started. Say whether one item or every stream is affected.
Protect account details
Do not post passwords, full M3U URLs or access codes publicly. Hide them in screenshots. This link takes you to the support page, where contact options will be provided.
Specify where you will use the service
Home internet and mobile data can give different results. Test where you would normally use the service.
Use the support page to choose a contact option.
Each subscription allows 1 stream at a time. Support is available in Turkish, English and German every day from 09:00 to 22:00 German time (CET/CEST). A 3-day unconditional refund policy applies. Prepared by: maxstream.pro. Content updated: 24 September 2026.